Laboratory
An order is placed, the result comes back, and the person waiting for it hears about it.
Event
Lab order placed
System
Laboratory system (LIS)
Event
Result available
MeloHealth
Integration HubAction
Patient notification
Automate · Integration Hub
Connect the systems
your hospital already runs on.
Bring patient communication, hospital systems, diagnostics, billing, CRM and external applications together through one connected integration layer.
System
Hospital information system
System
Laboratory
System
Imaging
MeloHealth
Integration HubOutcome
The care team
Outcome
The payment
Outcome
The patient
The core idea
Your hospital has many systems. Your patient sees one journey.
Hospitals operate across clinical, diagnostic, financial, administrative and communication systems. MeloHealth provides a connected layer between those systems and the patient and staff experiences built around them.
Hospital systems
- HIMS / HIS
- EMR / EHR
- Laboratory (LIS)
- Radiology (RIS / PACS)
- Pharmacy
- Billing
- CRM
- ERP
MeloHealth
The connected layerExperience
The patient
Experience
The team
Connect the systems behind the operation to the experiences patients and teams interact with every day.
Hospital core
Connect the systems at the heart of hospital operations.
Core system
HIMS / HIS
The hospital's own information system
Clinical
EMR / EHR
Pharmacy
Pharmacy system
Finance
Billing system
MeloHealth
Integration HubPotential data flows
HIMS / HIS
- Patient registration
- Appointment information
- OPD and IPD information
- Admission and discharge events
- Patient status
- Department information
Where supported
EMR / EHR
Connect patient-facing journeys with relevant clinical information and configured workflows, where the record system exposes a compatible interface.
Potential workflows
Pharmacy
- Prescription-related workflows
- Pharmacy requests
- Availability-related communication
- Pharmacy billing events
Potential workflows
Billing & finance
- Billing events
- Payment status
- Receipts
- Payment links
- Configured financial notifications
Diagnostics
Connect diagnostics to the patient journey.
Radiology
The same shape, one department over: a study is read, a report is ready, somebody is told.
Event
Study scheduled
System
RIS / PACS
Event
Report ready
MeloHealth
Integration HubAction
Patient and staff told
Turn diagnostic events into timely patient and team communication.
Business systems
Connect the systems running the business behind the care.
For larger hospitals and hospital groups, integration extends beyond clinical systems.
Commercial
CRM
Finance
ERP
MeloHealth
Integration HubReporting
MIS / BI
Operations
Inventory & workforce
CRM
Connect patient and enquiry journeys with existing CRM processes.
ERP / finance
Connect operational events with financial and administrative systems.
Inventory & procurement
Connect stock, purchase and operational workflows.
HR / workforce
Connect configured staff-related events and operational processes.
MIS / BI
Feed relevant operational events into reporting and intelligence workflows, where supported.
Connect the operational systems without forcing your teams to work across disconnected processes.
Patient channels
Bring every patient-facing channel into the connected journey.
System
HIMS / HIS
Event
Appointment created
MeloHealth
Integration Hub
Channel
Outcome
Patient receives the confirmation
- Website
- Mobile app
The patient doesn't need to know which system is working behind the scenes.
Open connections
Connect beyond the integrations you already have.
Not every hospital runs the same technology stack. Where there is no ready-made connector, there is still a way in.
API
Your system calls MeloHealth, and MeloHealth can call back. Data moves both ways.
Yours
Hospital system
Ours
MeloHealth
Webhook
Another platform posts the event the moment it happens, and the workflow starts.
Event
External event
Webhook
Delivered to MeloHealth
Action
Configured workflow
Custom
For systems that need a tailored connection, built around the interfaces that system actually exposes.
Scope
What the system exposes
Build
Custom integration
MeloHealth
Integration HubConnect the systems you have — not just the systems on a predefined list.
Connections are where the information comes from.
What starts an automation is Triggers & Actions. What the automation does is Workflow Builder. This page is only about getting the systems talking.
Interoperability
Built for a connected healthcare ecosystem.
Healthcare interoperability is not only about connecting software brands. It also involves standards and national digital-health infrastructure.
- HL7Healthcare information exchange.
- FHIRModern healthcare data interoperability.
- DICOMMedical imaging interoperability.
- ABDMIndia's national digital-health ecosystem.
MeloHealth
Integration HubThese are the standards and ecosystems the wider healthcare environment runs on, drawn with dashed lines because they are context rather than four connectors we ship. A specific standard or ABDM capability is only shown as supported once it has been technically validated for a deployment.
Designed to work within modern healthcare interoperability environments.
In practice
See what an integration actually changes.
Three events a hospital raises every day, and where each one ends up once the systems are connected.
System
HIMS / HIS
MeloHealth
Integration Hub
Logic
Configured workflow
Channel
Patient
Receives the message
Result
Appointment confirmedSystem
Laboratory system
Event
Report ready
MeloHealth
Integration Hub
Patient
Report notification
Result
“Your report is ready.”System
Billing system
Event
Payment due
MeloHealth
Integration Hub
Gateway
Payment link
Patient
Receives the link
Result
Payment request deliveredThe Integration Hub
One place to manage your connections.
Integration Hub
Search integrations…
Connected
- Hospital information systemAppointments, patients, admissionsConnected
- WhatsAppPatient messagingConnected
- Payment gatewayPayment links and statusConnected
- CRMEnquiries and lead stagesConnection expired
Available
- Laboratory systemConnect
- Billing systemConnect
- APIConnect
- WebhookConnect
Integration
Hospital information systemStatus
Connected
Last sync
2 minutes ago
Events
Actions
- Configure
- View logs
- Disconnect
Connection health
Know when your connections need attention.
Integration health
1 needs attention
- Hospital information systemConnected
- WhatsAppConnected
- Payment gatewaySyncing
- CRMNeeds attention
Know which connections are active and where your team may need to intervene.
Technology should disappear behind the patient experience.
Patients don't need to know which system is handling an appointment, a report or a payment. The right information simply needs to reach the right person at the right time.
System
HIMS / HIS
MeloHealth
Integration Hub
Patient
The right message, on time
Integration library
Connect your existing stack.
What each kind of system is, and how a hospital would connect it. Filter by category or search by name.
- Hospital information systemRegistration, appointments, OPD and IPD events, admission and discharge.Via API or webhook
- EMR / EHRClinical records, where the record system exposes a compatible interface.Custom integration
- Pharmacy systemPrescription, request and pharmacy billing events.Via API or webhook
- Billing systemBilling events, payment status and receipts.Via API or webhook
- ERPOperational, financial and administrative events.Custom integration
- Laboratory system (LIS)Order placed, sample collected, result available.Via API or webhook
- Radiology (RIS / PACS)Study scheduled, report ready.Custom integration
- CRMEnquiries, leads and the stages they move through.Via API or webhook
- Lead and ad platformsLead forms from connected advertising platforms.Available
- Payment gatewayPayment links, status and receipts. Razorpay is among the processors used.Available
- WhatsApp Business PlatformThe patient channel MeloHealth is built around.Available
- InstagramDirect messages from the hospital's own account.Available
- FacebookMessenger conversations and lead forms.Available
- EmailConfigured patient and operational email.Available
- Website and mobile appYour own properties, connected through the API.Via API
- Team chat toolsOperational notifications into the tools your staff already watch.Custom integration
- CalendarsAppointment events out to staff calendars.Custom integration
- MIS / BIOperational events out to reporting and intelligence tools.Via API or webhook
- REST APISend events into MeloHealth and read configured data back out.Available
- WebhooksReceive events from any platform that can post them.Available
- Custom integrationFor a system that needs a connection built around what it exposes.Custom integration
No integrations match that search. Everything can still be connected through the API, a webhook or a custom integration — ask the integration team.
- Available A supported connector.
- Via API or webhook Connectable where the system exposes one.
- Custom integration Built around what that system allows.
FAQ
Frequently asked questions
What is MeloHealth's Integration Hub?
The Integration Hub is the connectivity layer for connecting MeloHealth with hospital systems, business applications, communication channels and external services.
What hospital systems can MeloHealth connect with?
Depending on the available connector or integration method, hospital environments may include HIMS/HIS, EMR/EHR, LIS, RIS/PACS, pharmacy, billing, CRM, ERP and other operational systems.
Can MeloHealth connect to an existing HIMS?
Yes, where the HIMS provides a supported integration method such as an API, webhook or another compatible interface. The exact data and actions depend on the system and integration scope.
Can MeloHealth integrate with LIS and radiology systems?
Where compatible interfaces are available, MeloHealth can be connected to diagnostic workflows such as laboratory and radiology events.
Does MeloHealth support APIs and webhooks?
APIs and webhooks can be used to connect external systems and exchange configured events or data.
Can MeloHealth work with custom hospital software?
Yes, custom integrations can be designed around the interfaces and technical capabilities exposed by the hospital's software.
Can integrations trigger workflows?
Yes. Connected events can be used as inputs to configured workflows and actions where supported.
Does integration require replacing our existing hospital software?
No. The purpose of the Integration Hub is to connect with the systems an organisation already uses where technically supported, rather than requiring the hospital to replace its core systems.